Why People Visit a Urologist

A visit to the urologist is more common than you might think. From urinary discomfort to prostate health, erectile dysfunction to kidney stones, urologists deal with essential—but sometimes sensitive—conditions.

At The Urology Institute, we strive to create a respectful, reassuring, and efficient experience for every patient. Here’s what you can expect during your visit, plus a complete breakdown of our services and billing policies.

Your First Consultation: Step by Step

1. Comprehensive Medical History

We begin by discussing your symptoms, lifestyle, medical history, medications, and family background. This helps us understand the root cause and develop a tailored plan.

2. Physical Examination (If Necessary)

Depending on your concern, we may perform an exam:

• Abdominal check
• Digital rectal exam (for prostate assessment)
• Scrotal or genital exam

You’ll be informed and your privacy respected at every step.

3. Diagnostic Testing

You may undergo:

• Urine and blood tests
• PSA (prostate-specific antigen) testing
• Ultrasound (kidney, bladder, prostate)
• Bladder scan or uroflowmetry

These help ensure a thorough and accurate diagnosis.

Urology Services We Offer

We provide complete urological care at Life Westville Hospital and Busamed Gateway Private Hospital. Here’s what we treat:

Men’s Health & Andrology

• Erectile dysfunction (medication, shockwave therapy, P-Shot, penile prosthesis)
• Male infertility
• Low testosterone
• Varicocele surgery
• Scrotal swellings

Paediatric Urology

• UTIs and urinary reflux in children
• Congenital issues like hypospadias and undescended testes

Prostate & Bladder Conditions

• Enlarged prostate (BPH)
• Chronic prostatitis
• Urinary urgency and retention
• Prostate cancer diagnosis and monitoring

Kidney and Bladder Stones

• Pain, hematuria, or infection due to stones
• Minimally invasive removal and shockwave therapy
• Prevention strategies

Urological Cancers

• Prostate, kidney, bladder, and testicular cancer
• Biopsies and long-term follow-up

Women’s Urology

• Incontinence
• Recurrent UTIs
• Bladder pain syndrome
• Pelvic floor dysfunction

How Our Billing Works

We’re committed to transparent, fair, and secure billing so you always know where you stand.

Key Billing Info:

• We are not contracted to most medical aids unless specified. Patients may need to pay co-payments if the scheme doesn’t cover our full rate.
• Claims for hospital-based services can be submitted to your scheme at our practice rate.
• Consultations and in-room procedures must be paid on the day—you’ll receive a receipt to claim back from your scheme.
• We accept cash and cards—no cheques.
• Some services are billed separately (e.g., anaesthetist, physiotherapist, pathologist, stoma therapist, dietician).

Partnered Medical Aids:

• Discovery Health
• Bankmed
• Momentum
• Medihelp

Billing is managed by Medvest Capital.
📞 For queries: 021 111 0431

Consultation and Admin Fees

Rates may change—please confirm at booking.

Final Thoughts: Your Health Journey Starts Here

Visiting a urologist doesn’t need to be overwhelming. Whether it’s a routine check, treatment for a chronic issue, or guidance on a new diagnosis, we’re here to help with expert care and clear communication.

Book Your Appointment Today

📍 The Urology Institute – Life Westville Hospital
Suite 100B, Level 1, 7 Harry Gwala Road, Westville
📞 +27 69 128 2468
✉️ dravikarsinghurology@gmail.com
🌐 www.westvilleurology.co.za